É«¿Ø´«Ã½

Can I exchange or have a refund for my tickets if I can no longer attend?

Please give us a call if you would like to get a refund or exchange your exhibition tickets for another date. We are unable to process refunds and exchanges by email.

Exchanges for exhibition tickets are subject to availability. We are not able to return tickets which are for past dates or time slots, so please call us with enough notice to process an exchange.

Exchanges for courses and workshops can only be processed up to 72 hours before the event takes place.

Admission to the free collection displays at Tate Britain and É«¿Ø´«Ã½ is unticketed. Tate Liverpool and Tate St Ives require tickets for entry.

Tickets are required for exhibitions.

Can I get an exhibition ticket in person on the day?

Tickets are usually available for exhibitions on the day but we recommend booking in advance to avoid disappointment.

Is admission free?

Entry to the collection displays at Tate Britain, É«¿Ø´«Ã½ and Tate Liverpool is free. For Tate Liverpool only you need to book a free collection displays ticket. Exhibitions have a separate cost.

Tate St Ives has an entry fee, which includes admission to the temporary exhibition.

I’m a Tate Member, do I need to book?

Members enjoy unlimited free entry to exhibitions and collection displays – no need to book, just turn up with your card.

ICOM, CIMAM, Museums Association and AICA members and staff from organisations as part of our reciprocal entry agreements can book free tickets online for our exhibitions.

On the ticket selection page open up the 'View more ticket options including Art Pass' menu and choose the relevant ticket type from the list. Tickets are for the for the card holder or staff member only and a valid card or staff ID should be presented with the ticket on entry.

Tickets are subject to availability and cannot be booked for the first and last two weeks of an exhibition.

If you booked online and haven't received the PDF e-tickets email, please check your junk mail folder first of all. If you cannot find the email, to your account and go to the MY TICKETS section, where you should see your recent online bookings with links to download the PDF e-tickets.

If you are unable to retrieve your e-tickets you can collect your tickets on arrival from the ticket desk - just bring your booking reference number with you.

I’m disabled and am visiting with a carer or helper?

A complimentary companion ticket is available to you. When booking an exhibition visit online please select one disabled admission ticket plus a complimentary companion ticket. When booking by phone, please state that you require a companion ticket.

If you are booking for an event please contact us to add a complimentary companion ticket to your booking.

Does Tate have any other bookable facilities for anyone with mobility issues when visiting exhibitions?

Wheelchairs and accessible parking spaces are available to book. Tate Britain and É«¿Ø´«Ã½ also have mobility scooters and walkers. Please contact us by telephone or email to book, giving at least 24 hours notice if possible. For Tate St Ives please email stivesticketing@tate.org.uk. Tate Britain, É«¿Ø´«Ã½, Tate Liverpool and Tate St Ives also have facilities.

How much does an exhibition ticket cost?

Prices vary depending on the exhibition. As of 2024:

• Tate Members and Patrons – free, unlimited entry with a card
• Admission – prices range from £11–£25 (£10–£22 without donation)
• Concession – prices range from £10–£22 (£9–£20 without donation)
• É«¿Ø´«Ã½ £5

Admission is free for

• Members
• Supporter or Benefactor cardholders
• Patrons, Acquisition Committee Members and International Council Members
• Corporate Partners and Corporate Members
• Artist or Trustee cardholders
• Locals Pass Holders (St Ives only)

Admission to Tate St Ives is £12 (Concessions £11) and includes the exhibition. Barbara Hepworth Museum is £8 (Concessions £7).

Why do ticket types have two prices – with and without a donation?

All adult and concession tickets have two prices. These are:

• A price which includes an additional donation of at least 10% (of original price)

This is a Gift Aid price. Not only does the additional donation help Tate as a charity, it allows Tate to claim Gift Aid if you are also a UK taxpayer. If you complete a Gift Aid declaration as part of your purchase, Tate can treat the whole value of the ticket as a donation and claim 25p in every £1 in tax providing more access to more art.

• A price without a donation

What concessions or discounts does Tate offer for exhibitions?

Members and Patrons

• Free entry to all exhibitions. Find out more about and Tate Patrons

Concessions

• Student with valid ID
• Disabled (with one complimentary companion ticket if required)

Other discounts or offers

• Universal or Pension Credit (plus Income Support, Personal Independence Payments and Job Seekers Allowance recipients) - £5 for each exhibition
• Family child 12-18 years old - £5 for each exhibition at Tate Britain and É«¿Ø´«Ã½.
• Family children under 12 are free at Tate Britain and É«¿Ø´«Ã½. Family children under 18 are free at Tate Liverpool and Tate St Ives. Children must be accompanied by an adult (maximum of four per adult). Please note if visiting as part of a group of 10 or more, everyone needs a ticket including all under 12 year olds. There is a charge for school groups of any age.
• UK Teacher with valid ID – concession rate
• National Art Pass/Art Fund members currently receive a 50% discount on adult or concession prices
• Other selected Arts organisations may be eligible for a concession rate – please contact us
• ICOM, Museums Association and AICA members and staff from organisations as part of our reciprocal entry agreements can book free tickets online for our exhibitions. On the ticket selection page open up the 'View more ticket options including Art Pass' menu and choose the relevant ticket type from the list. Tickets are for the for the card holder or staff member only and a valid card or staff ID should be presented with the ticket on entry. Tickets are subjective to availability and cannot be booked for the first and last two weeks of an exhibition.

School & adult groups

• Discounted prices are available for groups of 10 or more people if booked at least two weeks in advance. There's limited availability with this.

Please contact ticketing@tate.org.uk for more details and to check availability for adult and university groups.

For school groups between ages 5-18, as well as art foundation groups, please email schoolsandteachers@tate.org.uk.

Please contact visiting.liverpool@tate.org.uk or visiting.stives@tate.org.uk for schools and groups visits to Tate Liverpool and Tate St Ives.

Special Offers

Discounts or 2-for-1 offers are sometimes offered by partner organisations on exhibition and event tickets. These offers are available on standard full price tickets only and cannot be used in conjunction with any other discounts, promotions or as part of group bookings.

Is there a discount if I visit more than one exhibition?

is the most flexible way and gives the best value if you want to visit more than one exhibition. As a Member, you have free entry to any Tate exhibition. .

Tate may occasionally offer combined tickets for certain exhibitions at the same gallery.

É«¿Ø´«Ã½ is an online free to join scheme for 16-25 year olds, giving access to £5 tickets for exhibitions and much more.

Are tickets timed?

Yes – all exhibition tickets are timed with 15-minute time slots to enter. With busy exhibitions, Tate will enforce the timed entry on the tickets.

You will not be able to enter before the time on your ticket. You are welcome to stay in an exhibition for as long as you need (within gallery hours). We suggest you allow one to two hours to see most exhibitions. Once you leave the exhibition re-admission is not permitted. Last entry for all exhibitions is normally one hour before the gallery closes.

How can I book in advance?

Tickets can be purchased online via our secure website and in the galleries during opening hours (please note ticket desks close 45 minutes before the gallery). Tickets can be booked online on the day of your visit if there is availability.

What payment cards does Tate accept?

Visa, Visa Debit, Mastercard, AMEX

How far in advance do I need to buy tickets?

It is recommended for popular exhibitions to book your tickets as soon as possible. Advance availability often sells out a few days ahead, particularly for weekend timeslots and between 11.00 and 15.00 during the week. The final two weeks of most exhibitions are when they’re busiest, and it’s always recommended to book if you’re planning to visit during these times.

Booking online, how do e-tickets work?

If you book online, you will receive PDF e-tickets by email. When you book online you will receive a booking confirmation email, followed by an e-ticket email which contains a pdf document of your e-tickets. These can be added to an e-wallet, left as a PDF email attachment, or printed. You will be required to show the PDF e-ticket at the exhibition/event entrance on a phone or tablet, or a printed version, to be scanned.

If you have booked É«¿Ø´«Ã½ tickets (for 16-25 year olds) you will be required to show proof of age ID when tickets are scanned upon admission.

If you book online you do not have the option to have tickets printed and posted (or collected).

Booking by phone, how do I get my tickets?

We will send you e-tickets. If you prefer to have paper tickets to collect or have posted please let us know.

What do I need with me to collect my tickets?

If you booked by telephone and haven’t received your tickets by post, you will need to collect from the Ticket Collection desk in the gallery. To collect your tickets you will need:

• The payment card you used to make the purchase
• The booking reference number / online confirmation

If you will have a problem providing both of the above, please contact us.

Are there any booking or postage fees?

Not for exhibition and regular event tickets. Tate may occasionally charge a booking fee for one-off special events and this would be advertised as such.

Can I buy tickets as a gift for someone?

We don’t sell gift tickets for exhibitions. Paper gift vouchers (in £5, £10, £20 denominations) can be purchased in any Tate shop or by calling +44 (0)20 7401 5167. Gift vouchers can be used to purchase tickets, membership, shop products, and in our restaurants and cafes in gallery only. Online vouchers can also be purchased and these can be used online only to purchase shop merchandise, tickets and memberships

or Tours for Two are also great gift options.

Where do I buy tickets in the gallery?

Tickets are available from 10.00 when the galleries open until 1 hour before closing time. Tate has designated Ticket and Membership sales points, these are currently on Level 0 in the Turbine Hall at É«¿Ø´«Ã½ and on the lower level Manton entrance at Tate Britain, and in the entrances at Tate Liverpool and Tate St Ives.

Can I buy on the day for a busy exhibition even if tickets are sold out in advance?

We do not hold any tickets back for on-the-day sales. If tickets are sold out in advance online further tickets will not be available in the gallery. For up to date information about ticket availability please give us a call.

Will there be queues?

We always endeavour to help everyone as efficiently as possible. For very popular exhibitions you may need to queue to buy your ticket.

Please avoid going to the entrance of a very popular exhibition until the time slot on your ticket. If you arrive earlier than your time slot, you may be asked to queue if your tickets are valid for the next time slot. Anything earlier than this, you will be asked to return at the designated time.

For busy exhibitions, everyone may be asked to queue at the exhibition entrance (all ticket holders, Members, Patrons, etc). This is so we can stagger entry into the first room of the exhibition so it is not overcrowded. This queue moves quickly.

Can I book tickets in advance in the galleries?

Yes, you can, providing we have advance availability for the date and time slot you wish to purchase.

How do I book event/film/course tickets?

Tickets for any of our public events programme can be purchased or booked online, by phone +44 (0)20 7887 8888, or in the galleries (during ticket desk opening times).

Tickets for events can be purchased up to one hour or more in advance online, or by phone.

How much do event tickets cost?

Prices do vary, Please check each event online to find out the cost. For most events, we offer a concession price for

• Student with valid ID
• Disabled Admission (with one complimentary companion ticket if required)
• Universal or Pension Credit

The event is free and bookable, will I get a ticket?

For most free, bookable events we don’t normally issue tickets, and this will be clear when you book. You just need to bring along the email confirmation, or booking reference details if booked by telephone, when you arrive for the event. Very occasionally we do issue tickets for free events.

Where do I collect my tickets from?

If you booked online, you will have received an email containing PDF e-tickets.

We also have a ticket desk open for events if you have had issues accessing your e-tickets

What happens if I turn up wanting to buy a ticket just before the event?

If we have tickets available you will be able to purchase these up until the event starts.

If the event is sold out, we may have a returns queue (not for courses). Please note there is never a guarantee that we will have returns. We will only operate a returns queue up to 30 minutes before an event starts.

The event or course that I want to book in advance is sold out?

For events or films if we have any returns on the day these will become available to a returns queue no more than 30 minutes before the event if we are operating one.

If a course is sold out we do not offer on the day returns. We do have waiting lists for some courses, in case we have any spaces which become available (will be 24 hours or more in advance). Please contact us to enquire if we have a waiting list for a course.

Can I have an exchange or refund for my tickets if I can no longer attend?

Tickets for events are non-refundable and non-exchangeable.

However, if you are attending a sold out event and have a spare ticket you cannot use with you, we will accept it for a refund if we have a returns queue. This can only be done up to 30 minutes before the event starts.

My event starts after the normal gallery closing time. I’m in the gallery already, can I wait inside anywhere?

For most events, this isn’t possible. The gallery, its shops and cafes will close and you will be asked to leave at the designated closing time. The appropriate doors will then reopen for an out of hours event, normally 30 minutes before it starts.

Are there any catering facilities during my event?

During gallery opening hours please visit one of our cafes or restaurants. During out of hours events there are normally no in house catering facilities where you can purchase items. Bottled water (closed capped) is permitted in the gallery spaces

My e-tickets haven't arrived

If you booked online and haven't received the PDF e-tickets email, please check your junk mail folder first of all. If you cannot find the email, to your account and go to the MY TICKETS section, where you should see your recent online bookings with links to download the PDF e-tickets.

You can also request e-tickets to be resent . You will need to enter the email address you used to book with.

I have mislaid my tickets or they have not arrived in the post

Please visit the Ticket Collection point on the day of your visit, bringing the booking reference number and we will print replacements for you. We do not send replacements by post.

Can I exchange or have a refund for my tickets if I can no longer attend?

Tickets are non-refundable and non-exchangeable.

However, at our discretion, we can exchange some exhibition tickets, providing we have availability and you are able to return the unwanted tickets to us before the date and time slot that they are valid for. We charge a £1 exchange fee per ticket. We are not able to exchange tickets which are valid for past dates or time slots.

I’m having trouble logging in online?

When purchasing tickets please go to the Login/Register page and follow the on-screen instructions.

If you are having difficulties with your customer number, email address being recognised, or have asked for a password reminder and are still having problems please contact us.

I’ve booked tickets online and I haven’t received an email confirmation or e-tickets?

There may be a problem with your booking not completing and tickets will not have been purchased. Please contact us. Please always check your junk folder for email confirmations.

I’ve just received my email confirmation and the tickets are not for the correct date, time, or exhibition?

Please contact us as soon as possible with your booking reference number (found on the email confirmation). Please do not leave this until you visit us, because we may not be able to rectify the issue.

I’ve just received my email confirmation and I’ve bought too many tickets in error?

Please contact us as soon as possible with your booking reference number (found on the email confirmation).

Membership and Ticket Services is a team of Tate staff who work in the galleries and in our contact centre based in London.

Staff can help at gallery desks during gallery hours. Please note ticket desks close 45 minutes, and Members Room desks close 30 minutes before the galleries do.

Contact us about tickets and membership

ticketing@tate.org.uk
members@tate.org.uk

Tel +44 (0)20 7887 8888 (10.00-17.00 daily)

Contact us about a school booking

schoolsandteachers@tate.org.uk

Tel +44 (0)20 7887 8888 (option 3) (10.00-17.00 Monday to Friday)

Contact us about a private tour

tour.bookings@tate.org.uk

Tel +44 (0)20 7887 4946 (10.00-17.00 Monday to Friday)